Last Updated: July 2025

Welcome to Bright Wire’s Privacy Policy. We believe in being transparent about how we handle your information, so here’s everything you need to know.

Our Commitment to You

At Bright Wire, we treat your data with the same care we’d expect for our own. This policy explains what information we gather, why we collect it, and how we use it. We comply with Canada’s PIPEDA, Alberta’s Personal Information Protection Act (PIPA), and all relevant provincial and international privacy regulations, including CASL.

The Information We Gather

We collect personal and usage information to operate and improve our services. This may include:

Personal Information:

• Name
• Email address
• Usage data
• Any other information you provide

Third-Party Social Media Services: If you sign up or log in via Gmail, Facebook, or any other third-party service, we may access personal data associated with that account (e.g., name, email, contacts). By doing so, you grant us permission to use, store, and share your information according to this policy.

For more information on the types of usage data websites typically collect, visit this site.

How We Use Your Information

We use your data to:

• Operate and maintain your account
• Process service requests
• Troubleshoot technical issues
• Improve our services and user experience
• Notify you of updates and changes
• Prevent misuse or unauthorized access
• Conduct email marketing

We never:

• Sell your personal information
• Use your data for purposes you haven’t agreed to

Data Sharing and Disclosure

We only share your data when:

• You give explicit permission
• It’s required by trusted service providers (e.g., payment processors, CRM or email platforms)
• It’s required by law
• It’s necessary to protect our users or legal rights

All third-party vendors are vetted and must comply with our security standards and applicable data protection laws.

Email Data Practices

We collect and use email data only when you submit information through a form or sign up for our communications.

We:

• Clearly state why we’re collecting your data
• Use email addresses only for the stated purpose (e.g., newsletters, updates)
• Store your email data securely with encryption
• Offer unsubscribe links in every marketing communication

Your Rights

Your data belongs to you. You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request data deletion
• Object or restrict processing
• Withdraw consent at any time

If you need access to your data or would like to request any modifications, we’ll respond to all requests within 30 days.

Cookies and Tracking Technologies

We use cookies and tracking tools to:

• Keep our service functioning properly
• Understand how users interact with our site
• Improve site performance

You can manage your preferences via your browser settings. For more information about cookies, visit this website.

Data Storage

We may store or process your data on servers located outside of Canada, depending on the tools and services we use. When that happens, we make sure your information is still protected by:

• Using trusted partners who meet strong privacy and security standards
• Following applicable laws for international data transfers
• Putting safeguards in place, like contractual commitments to keep your data safe

Data Security

We use enterprise-grade encryption and industry best practices to protect your data. Our measures include:

• Regular security assessments
• Need-to-know access protocols
• Staff training and access audits
• Third-party vendor audits

While we do our best, no system is completely secure. We recommend enabling two-factor authentication and following digital safety best practices.

Changes to This Privacy Policy

We may update this policy periodically. When we do, we’ll revise the “Last Updated” date and post changes on this page. We encourage you to review it regularly.

Contact Us

If you have questions or concerns, contact us at:

• Email: info [at] brightwireleadership.com
• Address: 140 4 Ave SW #2030, Calgary, AB, Canada
• Phone: (587) 814-0800

Governing Law

This policy is governed by the laws of the Province of Alberta and applicable federal privacy laws in Canada.

We’re committed to safeguarding your privacy. If something is unclear, please let us know. We’re here to help.